Shifting responsibility from skipper to crew

The new America’s Cup boats are high-tech catamarans that can exceed 40mph.  The action is so fast and the crew needs to be so responsive and precise the skipper no longer gives commands – the crew must learn their roles and be in the moment,  acting with split-second precision. 

Google’s culture eschews hierarchical power where managers are obeyed simply because of their positions.  Instead, power over subordinates comes from the quality of ideas and ability to persuade.

I know of a suburban town government where an entire layer of first line supervision has disappeared.

This is a trend – where managers who give orders are replaced by employees who make decisions and take action. It creates cultures that many find difficult to acclimate to, but I also have witnesses more and more people who find the traditional command and control culture even more difficult to accept.

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