In his biography of Steve Jobs, Walter Isaacson quoted Jobs talking about how the idea for the iPhone began: ““We would sit around talking about how much we hated our phones … they were way too complicated.” That sparked their interest and excitement in developing a new phone – one that they, and the rest of the world, would want to use. Jobs called it the best motivator of all because they all were excited about doing it.
You can’t believe how much better a management team can work – or an entire organization – by taking this same approach. Success requires honest discussion, open conflict, plus the discipline and hard work needed to simplify rather than create layers of new complexity. Are these characteristics of your organization?
I caught myself reflecting gratefully last week as I overlooked San Francisco from our hotel. The view ranged from the Bay Bridge all the way to the Golden Gate. I am thankful for the many great clients and wonderful people I’ve worked with over the years.
Reflection also is an opportunity to re-envision and recalibrate. On a daily basis we get caught-up in problem solving, which only restores a previous level of performance. Or, we focus on continuous improvement that provides incremental results. Why not think bigger and innovate to raise the bar to a whole new level? Every organization has the opportunity to operate at an entirely new level. What innovations in the way you lead, manage, and operate will take your organization to a new level?