In his biography of Steve Jobs, Walter Isaacson quoted Jobs talking about how the idea for the iPhone began: ““We would sit around talking about how much we hated our phones … they were way too complicated.” That sparked their interest and excitement in developing a new phone – one that they, and the rest of the world, would want to use. Jobs called it the best motivator of all because they all were excited about doing it.
You can’t believe how much better a management team can work – or an entire organization – by taking this same approach. Success requires honest discussion, open conflict, plus the discipline and hard work needed to simplify rather than create layers of new complexity. Are these characteristics of your organization?