When people are micro-managed, they become self-conscious, intimidated, mistake avoiding, and fearful. They wait for orders, subdue their creativity, and rarely make suggestions. That’s not the kind of people you need — you want people who are self-confident, continually learning, taking action without waiting to be told, and coming up with ideas to improve operations, customer service, and themselves.
To change the tendency to micromanage you have to adopt a new mindset and new skills. For example:
- You must believe that your role is more strategic and less tactical. You need to lead your organization and build the capability among your people to handle tactical issues.
- Set-up accountabilities and metrics so that people know the results that are expected of them and can measure and adjust their own performance.
- Learn how to effectively listen. This is one of the least understood and least practiced skills in management today.
- Get good at coaching people to handle problems and make improvements — not taking over the work and doing it yourself.
Bob Legge provides organizations with the ability to exceed their most ambitious goals. I work with leaders of Fortune 500 companies, mid-size companies, nonprofits, education, and government. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce faster, sustainable growth and value. Contact him at firstname.lastname@example.org