Mark Twain once said that he never let his schooling interfere with his education. I’ve always liked that saying because it differentiates between specific learning and broader education. A good example is training vs. education. Training programs by their nature focus on specific skills (e.g. Handling customer complaints, using software, and learning a process.) Education is how the training connects to achievement of the company’s goals.
I’ve worked with many companies where highly-developed training matrices have been developed to chart the progress of people through skills needed on the job, but I rarely see these training programs connect the trainees to the strategy.
Training is important. And people need the education to connect them to the vision, the mission, and key strategic goals. For example, Jack Welch regularly attended management training sessions at GE to make sure that training didn’t interfere with education. What’s the best way to do this in your organization?
© Copyright 2016 Bob Legge
Bob Legge provides organizations with the ability to exceed their most ambitious goals. I work with leaders of Fortune 500 companies, small and mid-size companies, nonprofits, education, and government. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce faster, sustainable growth and value. Contact him at firstname.lastname@example.org