Here’s what works: Divide your workforce into three groups based on their performance: The top 20%, the middle 70%, and the bottom 10%. On which group do you spend most of your time? If you’re like most managers, an inordinate amount of your time is spent addressing the bottom 10%. That’s not a good return on investment. Instead, use the same percentages — 20-40% of your time challenging, stimulating and rewarding the top 20%, 50-70% of your time communicating with the middle 70% (including a substantial amount of listening,) and only 10% of your time on the bottom 10% — telling them exactly where they stand, helping them to significantly and quickly improve, or failing that, separating them.
© Copyright 2016 Bob Legge
Bob Legge provides organizations with the ability to exceed their most ambitious goals. I work with leaders of Fortune 500 companies, small and mid-size companies, nonprofits, education, and government. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce faster, sustainable growth and value. Contact him at firstname.lastname@example.org