An Essential Leadership Skill: Following-Up

Executing a strategy, implementing a decision, changing a culture, achieving an operating plan…all require the leadership skill of following-up. It is an enormous mistake to assume that because you’ve discussed a new initiative in meetings that people will both understand what needs to be done and do it – even if you’ve sent an email summarizing what needs to be done.

If it’s important, you have to be following-up effectively.

Several leaders have told me that they shouldn’t have to follow-up, that people should understand and take action once it’s been discussed. I agree – they should, but it’s not realistic. It’s up to the leader to make sure that effort is sustained and leads to results. And that happens by following-up.

If it takes a lot of time and effort to follow-up, you’re not doing it effectively.Can your following-up skill be improved?

Copyright 2018 Bob Legge
___________________________
I provide leaders with the ability to exceed their most ambitious goals. I advise and consult with leaders to increase their effectiveness and improve work/life balance. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce sustainable growth and value.
If you want to seize new opportunities, dramatically improve your leadership effectiveness, and free-up more time for your priorities, contact me. Together, we’ll explore ways to work together.

My website is www.boblegge.com
Contact me at: bob.legge (at) leggecompany.com

You Must Address Non-Performers

Make sure that non-performers or weak performers throughout your organization know where they stand.

I read a Wall Street Journal article this weekend about the New York City School System where non-performing teachers are paid not to work due to restrictive union rules. The cost to the System is $150 million dollars a year.

Non-performers, weak or mediocre performers exist in companies too, and it is management that allows the situation to persist. The cost is large, both in terms of lost productivity and the affect on other, high-performing people.

In each case, ask whether it is a skill issue or a lack of volition. The solution differs depending on the cause.

For those who cannot or will not improve performance, you need to remove them. Help them find jobs where they can be contributors either within or outside of your organization, but do not continue to incur the cost of a persistent problem.

Copyright 2018 Bob Legge
___________________________
I provide leaders with the ability to exceed their most ambitious goals. I advise and consult with leaders to increase their effectiveness and improve work/life balance. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce sustainable growth and value.

If you want to seize new opportunities, dramatically improve your leadership effectiveness, and free-up more time for your priorities, contact me. Together, we’ll explore ways to work together.
My website is http://www.boblegge.com
Contact me at: bob.legge@leggecompany.com.

Have More Time for Your Priorities

Here are three suggestions to significantly reduce demands on your time:

  • Attract, develop, and retain really good people who report to you. This is very highest priority because direct reports who do not perform well cause you to have to step in and work at their level. When you do that, you are also underperforming. Get great people so you can add the highest value.
  • Formulate and articulate a very clear mission or purpose. A mission forces you and your organization to focus on what is important. Say no to things that may be attractive, but aren’t aligned with your purpose.
  • Leaders are under tremendous pressure to do way too many things. It’s a mistake to try to do 20 different things. Instead, choose 1-2 priorities each day and say no to everything else. Move the 1-2 things ahead a mile instead of moving 20 things forward an inch.
Copyright 2018 Bob Legge
___________________________
I provide leaders with the ability to exceed their most ambitious goals. I advise and consult with leaders to increase their effectiveness and improve work/life balance. Together, we drive strategy, lead successful change, develop high performance cultures, improve individual and organizational performance, and produce sustainable growth and value.
If you want to seize new opportunities, dramatically improve your leadership effectiveness, and free-up more time for your priorities, contact me. Together, we’ll explore ways to work together.
My website is www.boblegge.com
Contact me at: bob.legge@leggecompany.com.