Make sure that non-performers or weak performers throughout your organization know where they stand.
I read a Wall Street Journal article this weekend about the New York City School System where non-performing teachers are paid not to work due to restrictive union rules. The cost to the System is $150 million dollars a year.
Non-performers, weak or mediocre performers exist in companies too, and it is management that allows the situation to persist. The cost is large, both in terms of lost productivity and the affect on other, high-performing people.
In each case, ask whether it is a skill issue or a lack of volition. The solution differs depending on the cause.
For those who cannot or will not improve performance, you need to remove them. Help them find jobs where they can be contributors either within or outside of your organization, but do not continue to incur the cost of a persistent problem.
Copyright 2018 Bob Legge
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